Terms of trade for repair service customers
|All sales for goods and services made by CD-writer.com Limited are subject to these standard Terms & Conditions, except where agreed otherwise in writing.
1. PRICE :
2. ESTIMATES FOR REPAIR
Repair Services shall be carried out with reasonable care and skill and so far as reasonably and economically possible in such a manner as to comply with the manufacturer’s technical specification where such information is available. We reserve the right not to effect repairs upon Equipment which in Our view has been improperly used or cannibalised. We reserve the right to replace the whole or any parts or accessories of the Equipment and to use second user or reconditioned parts Where the Equipment is irreparable or beyond economic repair We may offer alternative Goods subject to Your agreement.
We do not correct software defects nor load or reload software applications. You are strongly recommended to adopt and implement comprehensive back up procedures as We will not be liable for any damages whatsoever whether direct or indirect (including any liability to any third party) resulting from the loss of or damage to data of software application occurring as a result of the Repair Service whether such loss or damage is caused by Our negligence or otherwise howsoever.
3. PAYMENT :
4. OVERDUE PAYMENT :
5. DEBT RECOVERY COSTS :
6. TITLE :
7. DELIVERY & TRANSIT DAMAGE :
8. RETURNS :
9. YOUR RIGHT TO CANCEL :
10. WARRANTIES & SUPPORT
Missing parts, physical damage, modification, attempted repairs or any misuse (unless attributable to us), shall void the original warranty or ninety (90) day (unless another period is specified) repair warranty and any subsequent repair will be quoted for when the Item has been received from the Customer
11. GOODS SUITABILITY :
12. CREDIT CHECKING / VALIDITY :
13. TELEPHONE :
14. DELIVERY / COLLECTION
15. FORCE MAJEUR
16. ASSIGNMENT :
17. PRIVACY :
18. EXTENT OF LIABILITY :
If the Customer establishes that any Goods or Services have not been delivered, have been delivered damaged, are not of the correct quantity or do not comply with their description the Company shall, at its option, replace with similar Goods or Services any Goods or services which are missing, lost or damaged or do not comply with their description, allow the Customer credit for their invoice value or repair any damaged Goods or Services.
If the Customer establishes that any Goods or Services are defective the Customer must return those Goods or Services forthwith, at its own cost, to the Company which will be repaired or replaced at the Company’s discretion and according to manufacturers warranty. If the Goods or Services can not be replaced or repaired within 3 months of the Company’s receipt thereof the Company may credit the Customer in part or in full at it’s own discretion.
If the Customer returns to the Company any Goods or Services for repair and some are found to be fault free then the Company may, at its own discretion, charge the Customer for its reasonable handling costs.
Where the Company is liable in accordance with this condition in respect of only some or part of the Goods or Services the Contract shall remain in full force and effect in respect of the other or other parts of the Goods or Services and no set-off or other claim shall be made by the Customer against or in respect of such other or other parts of the Goods or Services.
No claim against the Company shall be entertained for any defect arising from any design or specification provided or made by the Customer or if any adjustment’s, alterations to other work has been done to the Goods or Services by any person except the Company.
The Company shall not be liable where any Goods or Services the price of which does not include carriage are lost or damaged in transit and all claims by the Customer shall be made against the carrier. Replacements for such or lost or damaged Goods or Services will, if available, be supplied by the Company at the prices ruling at the date of despatch.
In no circumstances shall the liability of the Company to the Customer under this condition exceed the invoice value of the Goods or Services
BY PLACING AN ORDER FOR GOODS OR SERVICES WITH US, YOU ARE BOUND BY THESE TERMS UNLESS AGREED OTHERWISE IN WRITING. ALL STATUTORY RIGHTS APPLY AS PER THE STATUTE OF THE UNITED KINGDOM AND EUROPEAN UNION WHERE APPLICABLE. YOU SHOULD KEEP A COPY OF THESE TERMS.